Client Update

Temporary Service Disruption

7/23/2025

We are currently experiencing a disruption affecting some of our systems and services.

Our teams are actively working to resolve the issue and restore full functionality as quickly and safely as possible. While not all systems have been affected, some operations — including fulfillment center processing and support response times — may be temporarily delayed.

We are taking a phased approach to service restoration to ensure a stable return to normal operations.

What You Can Expect

Client Communication

We are working directly with our clients to provide status updates, customized recovery plans, and expected timelines for service resumption.

Operational Progress

Several systems and locations have resumed operations. Others will be brought back online progressively to ensure full functionality and accuracy.

Ongoing Monitoring

Our teams are continuing to monitor systems closely and will share updates as more information becomes available.

We know how important reliability and responsiveness are to your business and appreciate your continued patience and trust as we work through this disruption.