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Fast, Organized, and Transparent Client Onboarding

Staci Sync is our structured onboarding solution designed to streamline the start-up of new operations—from integration to go-live. Whether you’re transitioning from another 3PL or launching in the U.S. for the first time, Staci Sync ensures your supply chain is up and running—on time and fully optimized.

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StaciSync: Fast, Organized, and Transparent Client Onboarding

Discover the leads you desire and achieve the results you require, all seamlessly integrated in one convenient platform.

Why Staci Sync?

Staci Sync removes the guesswork from fulfillment onboarding. Our dedicated implementation team leads every phase of your launch, ensuring alignment across systems, teams, and processes—so you can focus on growing your business, not managing delays.

Accelerated Setup
Seamless Integration
Predictable Outcomes
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16

US Locations

AZ, CA, GA, IL, NJ, NV, TN, TX

99.9%

Order Fulfillment

Accuracy

99.7%

On-time Receiving

Accuracy

99.8%

On-time Shipping

Accuracy

Onboard with Confidence: The Staci Sync Difference

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STAGE 1

Scope Definition & Stakeholder Alignment

At project kickoff, we define the full scope of onboarding requirements and identify all key stakeholders involved. This ensures clear expectations and alignment from day one.


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STAGE 2

Project Planning & Timeline Development

We build a detailed project plan, including deadlines, milestones, and a communication cadence (such as weekly meetings) to track progress and keep all teams coordinated.

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STAGE 3

System Integration & Setup

Integration activities are launched across all key systems. Tasks are managed through a centralized project management platform (e.g., Asana) with real-time tracking of accomplishments and dependencies.

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STAGE 4

Operational Testing & Pre-Launch Validation

Before go-live, comprehensive system and operational testing are conducted to ensure a seamless customer experience, from order processing to fulfillment execution.

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STAGE 5

Go-Live with StaciCare Hypercare Support

Once live, clients enter a 60–90 day "Hypercare" period. During this time, Staci provides enhanced support, KPI tracking, issue resolution, and progress reporting against the initial roadmap and service agreements.

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STAGE 6

Transition to Standard Operations

After Hypercare, the client moves into standard operations workflow—benefiting from ongoing support, reporting, and service consistency under Staci's proven operational model.

 
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Stage 1

Scope Definition & Stakeholder Alignment

At project kickoff, we define the full scope of onboarding requirements and identify all key stakeholders involved. This ensures clear expectations and alignment from day one.

Stage 2

Project Planning & Timeline Development

We build a detailed project plan, including deadlines, milestones, and a communication cadence (such as weekly meetings) to track progress and keep all teams coordinated.

Stage 3

System Integration & Setup

Integration activities are launched across all key systems. Tasks are managed through a centralized project management platform (e.g., Asana) with real-time tracking of accomplishments and dependencies.

Stage 4

Operational Testing & Pre-Launch Validation

Before go-live, comprehensive system and operational testing are conducted to ensure a seamless customer experience, from order processing to fulfillment execution.

Stage 5

Go-Live with StaciCare Hypercare Support

Once live, clients enter a 60–90 day "Hypercare" period. During this time, Staci provides enhanced support, KPI tracking, issue resolution, and progress reporting against the initial roadmap and service agreements.

Stage 6

Transition to Standard Operations

After Hypercare, the client moves into standard operations workflow—benefiting from ongoing support, reporting, and service consistency under Staci's proven operational model.

Staci Sync: Your Guided Path to Supply Chain Readiness

Stage 1

Scope Definition & Stakeholder Alignment

At project kickoff, we define the full scope of onboarding requirements and identify all key stakeholders involved. This ensures clear expectations and alignment from day one.

Stage 1
Stage 2

Project Planning & Timeline Development

We build a detailed project plan, including deadlines, milestones, and a communication cadence (such as weekly meetings) to track progress and keep all teams coordinated.

 

Stage 2
Stage 3

System Integration & Setup

Integration activities are launched across all key systems. Tasks are managed through a centralized project management platform (e.g., Asana) with real-time tracking of accomplishments and dependencies.

Stage 3
Stage 4

Operational Testing & Pre-Launch Validation

Before go-live, comprehensive system and operational testing are conducted to ensure a seamless customer experience, from order processing to fulfillment execution.

Stage 4
Stage 5

Go-Live with StaciCare Hypercare Support

Once live, clients enter a 60–90 day "Hypercare" period. During this time, Staci provides enhanced support, KPI tracking, issue resolution, and progress reporting against the initial roadmap and service agreements.

Stage 5
Stage 6

Transition to Standard Operations

After Hypercare, the client moves into standard operations workflow—benefiting from ongoing support, reporting, and service consistency under Staci's proven operational model.

Stage 6
Built to sync with your tech stack.

Plug Into Performance: Our Integration Ecosystem

Seamless fulfillment starts with seamless systems. Staci Sync connects effortlessly with the industry’s leading platforms—from ERPs and e-commerce to shipping and inventory solutions. Our growing network of integration partners ensures fast, reliable data flow across your entire supply chain—so you can scale with confidence.

1-Sep-17-2025-07-23-36-7096-PM Having CS onsite is key to handling a situation communicating changes to Operations, or even being able to walk out to the floor to share paperwork, feedback or needs. It reinforces that we are one team, sharing the common goal of exceeding our clients' expectations 2-Sep-17-2025-07-23-36-7490-PM

.    Orly Trieber, Senior Director of Client Strategy, Staci Americas

StaciCare Guarantee

 Alignment from day one. No exceptions. 
1

Launch & Align 

Post go-live, clients enter 60-90 day hypercare period with enhanced support

Continuous improvement plans ensure system performance and stability

Both parties in full alignment before moving forward

2

Accountability Built In 

KPI/SLA-based escalation & resolution process

Contract terms designed for actionable, measurable performance

Issues identified and corrected together, until stability is reached on both ends

3

Support that Delivers 

Tasks addressed promptly within defined timelines

Personalized support ensures consistent client experience

Full agreement that every process is complete before sign-off


Dedicated, Hands-On Client Experts

Proactive on-site team managing performance & supporting your growth 24/7

  •  Every client is supported by a dedicated on site account manager who acts as a true extension of their team. 

  •  Client specific playbooks capture processes, expectations, and escalation paths to ensure consistency and alignment. 

  •  Cross-trained support teams provide a hands-on, relationship-driven service, not just metrics or automated responses. 

  •  Clients have a trusted partner who understands their business goals, and processes unlike other 3PL’s. 

Dedicated Hands-On
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I wanted to reach out regarding Kimberly, as I cannot begin to say enough about her incredible support for our team and her efficiency… We have cultivated an amazing rapport, she is quick, understands our brand and its shipment schedule / receipts, and is just a pleasure to work with… Kim is a treasure to work with and I value relationships and trust built over time.
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Swatch Group
Dedicated to Your Success - Every Step of the Way

Client Success: Service Excellence

Proactive Partnership 

From onboarding to optimization, our team works to anticipate challenges, resolve issues quickly, and identify opportunities for operational improvement.


On-Site & Hands-On

Our Client Success team works directly from the warehouse, ensuring real-time visibility into your operations.

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Personalized Support

Assigns each client a dedicated Client Success Manager for direct contact regarding daily needs and strategic planning.

Communication that Counts

Emphasizes regular check-ins, performance reviews, and open communication channels to ensure client voices are heard.


Efficient Issue Resolution

Utilizes a ticketing system to manage and track support requests, aiming to meet or exceed response time SLAs (Service Level Agreements).

From Signed Contract to Seamless Operations — Powered by StaciSync

Dedicated Project Team

Your launch is managed by a cross-functional team committed to your success—providing hands-on support, clear communication, and full accountability from day one.
Dedicated Project Team

Fast, Easy System Integration

We connect directly with your ERP, OMS, and sales channels to ensure clean data flow, full visibility, and rapid onboarding—no tech headaches.
Fast, Easy System Integration

Customized Labor Management

We tailor staffing plans based on your product, order volume, and service levels—ensuring you have the right team in place from the start.
Customized Labor Management

Warehouse Flow Modeling

We map your inventory movement, storage needs, and operational requirements to design an efficient, scalable warehouse layout.
Warehouse Flow Modeling

Step by Step Go Live planning

We break the launch into clear, manageable phases—with defined milestones and ownership—so nothing gets missed.
Step by Step Go Live planning

Weekly Follow Up Launch Meeting

You’ll stay informed with recurring status updates, action item tracking, and real-time adjustments as needed.
Weekly Follow Up Launch Meeting

Visualization and Inventory Forecasting

Our platform gives you a clear view of product movement and future inventory needs, so you can plan smarter and avoid stockouts.
Visualization and Inventory Forecasting

Personalized Transportation Analysis for Optimal Rates & Transit

We evaluate your shipping profile to recommend the best carriers and routes—balancing speed, cost, and service to fit your goals.
Personalized Transportation Analysis for Optimal Rates & Transit

Benefits of Choosing Staci Sync

Accelerated Go-Live

Launch in weeks, not months

Full Visibility

Real-time tracking of all launch activities

Cross-Team Alignment

No silos, no surprises

Flawless Execution

Pre-launch testing ensures your first order runs like your thousandth

Data-Driven Support

KPI dashboards, milestone tracking, and proactive problem-solving

What Clients say about Staci Americas

“Staci Americas was named a top omnichannel 3PL for 2023.”
Untitled design-Feb-02-2024-04-15-44-1635-PM
MultiChannel Merchant
A one-stop online resource
“We can now scale our fulfillment operation to meet any growth trajectory.”
2-Feb-02-2024-04-18-10-3129-PM
32 Degrees
Online store for clothing
“Staci Americas people are professional and very quick to adapt to changes as they arise.”
6-Feb-02-2024-04-18-18-5026-PM
Corkcicle
Drinkware, Barware
“At this point, Staci Americas really acts like a seamless extension of our own staff.”
6-Jan-29-2024-08-26-30-5018-PM
Balsam Hill
Best Christmas Trees
“Staci Americas has supported 50% growth with steadily improving fulfillment performance.”
7-Jan-29-2024-08-26-38-6483-PM
H2O at home
Home Sales Company
“Staci Americas didn’t just throw bodies at the problem. They pushed us to rethink processes.”
9-Feb-02-2024-04-18-47-5928-PM
Public Goods
Sustainable Home
“With a reliable, direct-response fulfillment partner behind us, we can handle any level of future growth.”
10-Feb-02-2024-04-18-56-8946-PM
Top Dog Direct
Bring Products to Market
“Staci Americas is a large, sophisticated fulfillment operation, but small enough to be personally involved and responsive.”
10-Jan-29-2024-08-26-56-8177-PM
IMAGE Skincare
Clean clinical skincare
“The Staci Americas team adjusted to peak volumes quickly to maintain a same-day order-to-ship time.”
5-Feb-02-2024-04-19-13-5799-PM
Slumberkins
Children’s Emotional Learning
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1-Sep-17-2025-07-23-36-7096-PM We all come to work to get the job done and to make Staci Americas one of the top Logistics & Fulfillment Centers in the United States. With the dedicated team we have, and continue to build, we are sure heading in the right direction. 2-Sep-17-2025-07-23-36-7490-PM

   Operations Manager, Staci Americas
Get Started with Staci Sync

Launch smarter and faster—schedule a consultation with our onboarding team today.